Phone users, bombarded by news alerts, are switching them off, study shows

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"Survey Reveals Increasing Discontent Among Smartphone Users Over News Alerts"

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A recent analysis by the Reuters Institute for the Study of Journalism reveals that many smartphone users are increasingly frustrated with the barrage of news alerts they receive. The survey found that 79% of respondents do not receive any news alerts during a typical week, with 43% of those actively disabling notifications. This trend indicates a growing discontent among users who either feel overwhelmed by the sheer volume of notifications or find them unhelpful. Researchers highlight that news publishers are aware of this delicate balance and are implementing strict limits on the number of alerts sent each day, as well as guidelines regarding the type of alerts and optimal times for sending them.

The study also notes a significant rise in the prevalence of news alerts over the past decade. For instance, in the United States, the percentage of individuals receiving news notifications weekly has surged from 6% in 2014 to 23% today. Similarly, in the United Kingdom, the figure rose from 3% to 18%. Many consumers report feeling overwhelmed not just by news alerts, but also by notifications from various sources such as sports scores, calendar updates, messaging apps, and social media. In the UK, respondents expressed frustration with news aggregator apps like Google News and Apple News, which often send multiple alerts on the same topic. In the US, CNN leads in alert notifications, with 16% of respondents reporting at least one alert in the past week, followed by Google News at 13% and Fox News at 11%. The study concludes that while alerts can be a valuable tool for staying informed, they lose their effectiveness when they rely on sensationalized headlines or when users receive too many irrelevant notifications.

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Unanalyzed Article Content

Many smartphones users have grown weary of news alerts – the notifications regularly popping up on their screens to inform them of breaking news or other world events – according to a new analysis.

Aglobal surveyby the Reuters Institute for the Study of Journalism shows that 79% of respondents do not receive any news alerts during a typical week – and that 43% of those report having actively disabled such notifications.

Those active disablers switch off alerts “either because they feel they get too many or because they are not useful,” according to the report, published Tuesday.

“Publishers are extremely conscious of the tightrope they are walking when sending news alerts,” Nic Newman, the report’s lead researcher, wrote. “Most have strict limits on the number they send each day and clear criteria about the type of alerts as well as the best time to send them.”

The institute found that the prevalence of news alerts has increased substantially over the past decade in many countries. For example, in the United States, the proportion of people receiving news notifications on a weekly basis has grown from 6% to 23% since 2014, and from 3% to 18% in the United Kingdom over the same time period.

“Many consumers say they are becoming overwhelmed by mobile notifications of all kinds – from news aggregators as well as publishers – as well as sports scores, calendar requests, messaging groups, and social media interactions,” Newman said.

For instance, in the UK, the study showed that news aggregator apps like Google News and Apple News are used widely, though many respondents complained that such apps can send multiple alerts on the same topic.

In the US, 16% of respondents said they had received at least one news alert from CNN over the previous week, followed by Google News, with 13%, and Fox News, with 11%.

“Alerts are an easy way to keep up-to-date, as well as to widen perspectives beyond breaking news,” Newman wrote. “They are not valued, however, when they use oversensationalized headlines (clickbait) or when publishers send too many alerts that do not feel relevant.”

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Source: CNN