NHS staff unsettled by patients filming care and posting videos on social media

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"NHS Staff Express Concerns Over Patients Filming Medical Treatments for Social Media"

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NHS staff are increasingly expressing their concerns regarding patients filming medical procedures and sharing these videos on social media platforms like TikTok and Instagram. Radiographers, who perform crucial tasks such as taking X-rays and scans, worry that this trend not only threatens the privacy of other patients but also subjects healthcare professionals to public scrutiny. The Society of Radiographers (SoR) has publicly highlighted its apprehensions after several incidents where patients or their relatives have recorded medical care without prior consent. For instance, a radiology assistant recounted a troubling experience where a patient's daughter filmed the insertion of a cannula during a cancer treatment session. The staff member felt distressed after the incident, pondering whether their performance was adequate while also worrying about the potential for sensitive information being captured on film, which could include other patients' details inadvertently recorded in the background.

Healthcare professionals have voiced additional concerns about the implications of such recordings on their work environment. Ashley d’Aquino, a therapeutic radiographer, shared an experience where a patient covertly recorded a colleague during a photo session intended for a cancer blog, raising alarms about the visibility of staff name badges in these videos. Dean Rogers, the SoR’s director, emphasized the necessity of obtaining consent from healthcare staff before filming to maintain patient confidentiality and ensure a safe environment for delivering care. Dr. Katharine Halliday, president of the Royal College of Radiologists, reinforced the importance of adhering to rules regarding filming in clinical settings, which are designed to protect the dignity and privacy of both patients and staff. As the conversation around this trend continues, the Department of Health and Social Care has been approached for comments on the matter, indicating a growing recognition of the need to address these privacy concerns in healthcare settings.

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NHSstaff have voiced concern about the growing numbers of patients who are filming themselves undergoing medical treatment and uploading it to TikTok and Instagram.

Radiographers, who take X-rays and scans, fear the trend could compromise the privacy of other patients being treated nearby and lead to staff having their work discussed online.

The Society of Radiographers (SoR) has gone public with its unease after a spate of incidents in which patients, or someone with them in the hospital, began filming their care.

On one occasion a radiology department assistant from the south coast was inserting a cannula into a patient who had cancer when their 19-year-old daughter began filming.

“She wanted to record the cannulation because she thought it would be entertaining on social media. But she didn’t ask permission,” the staff member said.

“I spent the weekend afterwards worrying: did I do my job properly? I know I did, but no one’s perfect all the time and this was recorded. I don’t think I slept for the whole weekend.”

They were also concerned that a patient in the next bay was giving consent for a colonoscopy – an invasive diagnostic test – at the same time as the daughter was filming her mother close by. “That could all have been recorded on the film, including names and dates of birth,” they said.

Ashley d’Aquino, a therapeutic radiographer in London, said a colleague had agreed to take photographs for a patient, “but when the patient handed over her phone the member of staff saw that the patient had also been covertly recording her, to publish on her cancer blog.

“AsNHSstaff we wear name badges, so our names will be visible in any video. It makes people feel very uncomfortable and anxious.”

Dean Rogers, the SoR’s director of industrial strategy and member relations, urged all NHS trusts and boards to ensure that patients know they need permission from staff before filming.

“As healthcare professionals we need to think: does that recording breach the confidentiality of other patients? Does it breach our ability to deliver care?”

Dr Katharine Halliday, the president of the Royal College of Radiologists, said: “In my experience, rules about filming and recording are there to protect the privacy and dignity of patients and staff and should be followed accordingly.

“In a clinical environment, you will be surrounded by patients in their most vulnerable moments, staff focusing on life-saving work and sensitive personal information. It’s important to be mindful of this and always seek permission for photography, filming or recording – even if it’s just for your own personal use.”

The Department ofHealthand Social Care was asked for comment.

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Source: The Guardian